![]() How to Troubleshoot Alexa Multi-Room Music – Step by Stepīefore you begin, make sure to update to the latest version of the Alexa app on your mobile device. What follows is an illustrated guide with screenshots to help you to recombine or combine speakers this step-by-step. Check your Wi-Fi Network Settings in the Alexa app for each device you want in the group. In short, you need to make sure that ALL of the devices in your Alexa multi-room music configuration are on the SAME EXACT NETWORK. So, I set out to fix the problem on my own, and after more than two hours of troubleshooting, I got to the bottom of it. It basically said to unplug all your devices and your modem and then plug them back in. The one article I found on how to fix Alexa multi-room music was super lame, and the fix didn’t work. However, getting to the bottom of a fix for my own Echo speakers was super painful. The music service, including Amazon Music, Pandora, and Sirus XM did not matter at all. More often than not one or more speakers leaves the group. That should do it! Well, at least for most of you….read on for additional advice if the above steps didn’t work.Īlexa Multi-Room Music Group Not Working?Īre you having a hard time getting your Alexa-enabled devices in your multi-room music setup to play nice? Has one or more of your Alexa devices suddenly left the beautiful music configuration that you worked hard to set up across different rooms a while ago? Create a new multiroom music group ( e.g., Everywhere).Note: the 2.4 vs 5K ghz band matters add them all to the same network. Verify all Echos are connected to the same Wi-Fi network ( e.g., 2.4 GHz network).Wait a full five minutes for your Wi-Fi network to come back up. ![]()
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